Refunds and Returns Policy for Make Money Drop
Effective Date: January 21, 2024
Thank you for shopping at Make Money Drop. We appreciate the trust you place in us for your gift card needs. This Refunds and Returns Policy outlines the terms and conditions under which you may return your purchased gift cards.
1. Returns and Refunds:
1.1 Digital Gift Cards:
- Due to the nature of digital gift cards, we generally do not accept returns or offer refunds once the card has been delivered or the activation code has been revealed.
1.2 Physical Gift Cards:
- If you receive a damaged or defective physical gift card, please contact our customer support within 7 days of receiving the card to initiate a return.
2. Initiating a Return:
2.1 Digital Gift Cards:
- For issues with digital gift cards, contact our customer support at [email protected] within 7 days of purchase.
2.2 Physical Gift Cards:
- To initiate a return for a physical gift card, please email us at [email protected] within 7 days of receiving the card. Include your order number and details of the issue.
3. Conditions for Returns:
3.1 Digital Gift Cards:
- Returns for digital gift cards are only accepted if the card has not been delivered or the activation code has not been revealed.
3.2 Physical Gift Cards:
- Physical gift cards must be returned in their original packaging, and the activation code must not be revealed.
4. Refund Process:
4.1 Digital Gift Cards:
- Refunds for digital gift cards will be considered on a case-by-case basis. Contact our customer support to discuss your situation.
4.2 Physical Gift Cards:
- Once we receive the returned physical gift card and verify its condition, we will process a refund to the original payment method.
5. Timeframes:
5.1 Digital Gift Cards:
- Refund requests for digital gift cards must be made within 7 days of purchase.
5.2 Physical Gift Cards:
- Requests for returns of physical gift cards must be initiated within 7 days of receiving the card.
6. Contact Information:
If you have any questions or concerns about our Refunds and Returns Policy, please contact us at [email protected].
Address: Make Money Drop Erdington, Birmingham
7. Fees and Costs:
7.1 Digital Gift Cards:
- No fees are associated with returns or refunds for digital gift cards.
7.2 Physical Gift Cards:
- Customers are responsible for the cost of shipping returned physical gift cards.
8. Changes to the Policy:
We reserve the right to update or modify this Refunds and Returns Policy at any time. Please review this policy periodically for any changes.
Thank you for choosing Make Money Drop!